Music@Menlo Festival Ticketing

New this year! Seating will be reserved in two of our concert venues! (See below to learn about priority ticketing.)

How to Order Tickets

Online ordering for Music@Menlo’s 2010 festival will begin April 21.

You may also place your order by
Phone: 650-331-0202
Fax: 650-330-2016
Mail: Music@Menlo: Tickets
   50 Valparaiso Avenue
   Atherton, CA 94027

Music@Menlo ticket services hours:

Before July 24:
Monday–Friday, 10:00 a.m.–4:00 p.m.
July 24–August 14:
Daily, 10:00 a.m.–4:00 p.m.

How to Get the Best Tickets

Make a Gift
As a member of the Bach Circle ($1,000) and higher, you will receive VIP priority ticketing and will have your order filled first, based on level of giving. Members of the Haydn Circle ($2,500) and higher also receive premium seating upgrades for the best seats in the hall. (Learn more about membership benefits.) Take advantage of VIP priority ticketing and seating upgrades by making a gift and placing your order by May 7.

Subscribe
As a Music@Menlo Subscriber, your order will be filled before those of the general public but after those of VIP members. (Learn more about becoming a Music@Menlo Subscriber.) Take advantage of Subscriber priority ticketing by placing your order by May 14.

Order Early
All other ticket orders are filled in the order in which they are received, after VIP and Subscriber orders are filled. Order early to enjoy better seats in our new reserved-seating venues and to get tickets to concerts that sell out quickly.

Ticket Information

SEATING AND ORDER FULFILLMENT
New! Seating for ticketed concerts at the Center for Performing Arts at Menlo-Atherton and St. Mark’s Episcopal Church is reserved. Seating in Stent Family Hall and Martin Family Hall and for free events in all venues is by general admission. All ticket requests are filled in the order in which they are received within the following categories: 1) members* of the Bach Circle ($1,000) and above, based on level of giving; 2) Subscribers;* and 3) individual ticket buyers. For concerts in reserved-seating venues, seats will be assigned on a best-available basis at the time the order is filled. All orders will be date-stamped and filled in the order in which they were received, once the VIP and Subscriber priority ticketing deadlines have passed. We encourage you to order early, as many concerts sell out quickly.

*View seating maps and learn more about Music@Menlo’s performance venues. »

*Please note: To ensure priority processing, ticket orders must be received by the priority deadlines—May 7 for members and May 14 for Subscribers.

STUDENT TICKETS
Music@Menlo is committed to making tickets available at a greatly reduced rate for full-time students of all ages. For students eighteen and over, evidence of full-time-student status will be required at the door when you present your tickets.

HANDLING CHARGES

• A $3.00-per-ticket handling charge applies to all nonsubscription orders placed online or by phone, mail, or fax.
• An all-inclusive $9.00-per-order handling charge applies to all subscription orders.
• For members of the Bach Circle ($1,000) and above, the handling charge is $3.00 per ticket or $9.00 per order, whichever is less.

RECEIVING YOUR TICKETS
Tickets will be mailed beginning the week of June 7. For ticket orders placed after that date, tickets will be mailed within approximately three business days. For orders received ten business days or fewer prior to a performance, tickets will be held at will call on the performance date.

WILL CALL AND TICKETING AT THE VENUES
Will call and on-site ticket services at each venue open one hour prior to the start of any ticketed event. These on-site services are available only for the event that is about to begin. For tickets to other events, please contact the Music@Menlo ticket services office during regular business hours.

REFUNDS
All programs and artists are subject to change without notice. Tickets are nonrefundable, except in cases of canceled events.

TICKET EXCHANGES AND DONATIONS
Ticket exchanges are free for members at the Bach Circle ($1,000) level and above; a $3.00-per-ticket handling charge applies to all other exchanges. Exchanges may be made by mail or by fax for another performance taking place during the 2010 festival season that is not sold out. Tickets must be received by the Music@Menlo ticket services office no later than twenty-four hours prior to a performance. If ticket exchanges are for a lower-priced ticket, the difference in price becomes a credit, which if not used in the 2010 festival season becomes a tax-deductible donation to Music@Menlo.

Ticket donations are encouraged, and they directly support Music@Menlo’s concert and education programs. Donations may be made by mail or by fax through Music@Menlo’s ticket services office. Donated tickets are tax deductible for their full face value if they are received by Music@Menlo’s ticket services office no later than twenty-four hours prior to a performance. Donations made at the venue on the date of the performance are gratefully accepted but are not tax deductible.

Please note that tickets for past or missed performances cannot be exchanged or donated. For complete details, please call Music@Menlo’s ticket services office at 650-331-0202 or email tickets@musicatmenlo.org.

QUESTIONS
For questions about your order, please call the ticket services office at 650-331-0202 or email tickets@musicatmenlo.org. For other questions about the festival, you can reach the administrative office at 650-330-2030 or email us at info@musicatmenlo.org.