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Reserving Your Tickets

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Phone: 650-331-0202
Fax: 650-330-2016
Mail: Music@Menlo
50 Valparaiso Avenue
Atherton, CA 94027

Music@Menlo ticket services hours:
Monday–Friday, 10:00 a.m.–4:00 p.m.
Additional hours, July 12 through the festival season:
Saturday–Sunday, 10:00 a.m.–4:00 p.m.

VIP Ticketing for Members

Purchase your festival tickets before the rush! As a member of our Membership Circles at the Bach Circle ($1,000) level or higher, your ticket order will be filled before we begin general ticketing. (Learn more about membership benefits.) To ensure your ticketing priority, please submit your order on or before May 9.

General Ticketing

All orders will be date-stamped and filled in the order in which they were received, once the May 9 VIP priority ticketing deadline has passed. We encourage you to order early, as many concerts sell out quickly.

Become a Festival Subscriber

Choose any combination of six or more different Concert Series Programs, Carte Blanche Concerts, or Encounters, and gain the following valuable benefits:

10% savings on your ticket order.
All-inclusive handling charge of $9.00 per order.
Ticket-exchange privileges for greater flexibility. (See complete details and restrictions below.)
Lost-ticket insurance should you ever forget or lose your tickets.

Choose the Summer Immersion Package

Get the most out of your festival experience and embark on a musical journey through time with Music@Menlo’s Summer Immersion Package. Attend Concert Series Programs I–V and Encounters I–IV and enjoy:

All Festival Subscriber benefits (see above), including the 10% Subscriber discount, ticket-exchange privileges, one all-inclusive handling fee per order, and lost-ticket insurance.
A discount card good for 10% off Music@Menlo CDs, artist CDs, and festival merchandise purchased at the festival this summer.
2008 festival recordings: Summer Immersion Package participants will be mailed a boxed set of the Music@Menlo LIVE 2008 festival CDs when the set is released in the fall as our gift to you so that you can enjoy your complete festival journey for years to come!

Handling Charges

A $3.00-per-ticket handling charge applies to all non-subscription orders when placed online or by phone, mail, or fax.
An all-inclusive $9.00-per-order handling charge applies to all Festival Subscriber and Summer Immersion Package orders. (Please see above for a complete list of Festival Subscriber and Immersion Package benefits.)
For members at the Bach Circle ($1,000) level and above, the handling charge is $3.00 per ticket or $9.00 per order, whichever is less.

Discounted Tickets for Students

Music@Menlo is committed to making tickets available at a much reduced rate for full-time students. The student rate is offered to students of all ages, including children and young adults. For students of age eighteen and over, evidence of full-time student status will be required at the door when you present your tickets. Student tickets are filled according to the same ticketing priorities and handling charges as regular-price tickets.

Seating

Seating is by general admission. Learn more about premium seating and other member benefits.

Receiving Your Tickets

Tickets will be mailed beginning the week of May 29. For orders received after May 29, tickets will be mailed within approximately three business days. Orders received ten business days or fewer prior to a performance will be held at the venue’s will call table on the performance date.

Will Call and Ticket Services at the Venue

Will call and on-site ticket services at each venue open one hour prior to the start of any ticketed event. These on-site services are available only for the event that is about to begin. For tickets to other events, please reach the Music@Menlo ticket services office during regular business hours, or order online anytime at www.musicatmenlo.org.

Exchanges

We are pleased to offer ticket-exchange privileges for members at the Paganini ($100) level and above and to Subscribers and Immersion Package participants. Exchanges are free for members at the $1,000 level and above; a $3.00-per-ticket handling charge applies to all other exchanges. Exchanges may be made by mail or by fax for another performance taking place during the 2008 festival season that is not sold out. Tickets must be received by the Music@Menlo ticket services office no later than 24 hours prior to a performance. Tickets for past or missed performances cannot be exchanged. If ticket exchanges are for a lower-priced ticket, the difference in price becomes a credit, which if not used in the 2008 festival season becomes a tax-deductible donation to Music@Menlo. For complete details, please call Music@Menlo’s ticket services office at 650-331-0202 or email tickets@musicatmenlo.org.

Refunds

Due to the nature of the performing arts, programs and performers are subject to change without notice. Tickets are nonrefundable, except in cases of canceled events.

Ticket Donations

Ticket donations are encouraged, and they directly support Music@Menlo’s concert and education programs. Donations may be made by mail or by fax through Music@Menlo’s ticket services office. Donated tickets are tax-deductible for their full face value if they are received by Music@Menlo’s ticket services office no later than 24 hours prior to a performance. Donations made at the venue on the date of the performance are gratefully accepted but are not tax-deductible. Tickets for past or missed performances cannot be accepted as donations. For complete details, please call Music@Menlo’s ticket services office at 650-331-0202 or email tickets@musicatmenlo.org.

Questions

For questions about your order, please call our ticket services office at 650-331-0202 or email tickets@musicatmenlo.org. For other questions about the festival, you can reach our administrative office at 650-330-2030, email us at info@musicatmenlo.org, or visit us online at www.musicatmenlo.org. We welcome your calls and emails.